Jobid=e608851e225c (0.101)
- Lisbon, Portugal | On-Site | International Tech Support Project
- Relocation Support for Work-Permitted Candidates
How to Apply
Send your CV to can.dinler@cbtalents.org or Use Application form
Join an international customer experience team supporting innovative digital and technology solutions used by customers across Europe. We are looking for Dutch-speaking Technical Customer Service Agent who is passionate about helping users resolve technical issues and ensuring a smooth product experience.
This role is ideal for candidates who enjoy technical troubleshooting, customer interaction, and working in a fast-paced international environment.
What You'll Do
- Provide technical customer support via phone, email, and chat in Dutch
- Assist users with product troubleshooting, technical questions, and account support
- Deliver clear and professional communication while resolving issues
- Maintain accurate records of interactions in internal systems
- Ensure high service quality and customer satisfaction
- Adapt quickly to new tools, updates, and product features
What We're Looking For
- C1/C2 Dutch (mandatory)
- English B2 or higher
- Strong communication and customer service skills
- Comfortable working in a dynamic support environment
- Open to feedback and continuous improvement
- Interest in technical troubleshooting and digital services
Work Schedule
Rotational shifts
- Monday – Friday: 08:00 – 20:00
- Saturday & Sunday: 08:00 – 17:00
- Days Off: 2 rotational days per week
Salary & Benefits
- Base Salary: €1,100 gross × 14 months
- Performance Bonus: €135/month × 12 months
- Attendance Bonus: €120/month × 11 months
- Meal Allowance: €7.63/day
Additional benefits:
- Health insurance from day 1 (fully covered after 6 months)
- Paid training and onboarding
- International and multicultural work environment
- Career development opportunities
If you're ready for a new international opportunity, we'd love to hear from you…
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